Stratos FM
Open workspace
Built for Orsol BPO · by UPWeb Services

Run facility operations like a premium SaaS, not a spreadsheet.

Work orders, PM, calendars, parts, drive, invoicing, in-app email, and 50+ automations in one workspace. Inbound client email converts to tickets through our email to work order API.

Open workspace See the product
  • 100+ admin modules & settings
  • UPWeb Firewall secure login
  • Helper AI for parts pricing links
Built for
By

Trusted operations platform · secured by UPWeb Firewall for 130+ client systems

Inside Stratos FM

Dashboard, tickets, automations, billing, mail, and analytics in one workspace.

Operations dashboard

KPIs, queues, PM, and live tech-on-site visibility.

Work order workspace

Threads, parts, RFS, and email API created tickets.

Automation studio

Quote to invoice, RFS, client and tech emails, 50+ more.

Billing sub-system

Public, internal, quoting, and complete history.

In-app email

Company addresses inside Stratos, not Outlook.

Analytics

Leadership and billing insights across pipelines.

Pro-level FM capabilities

Everything from first client contact to signed RFS, invoice, and documentation.

Work orders & PM

Lifecycle, calendar, SLA, check-in/out, RFS PDFs, custom columns.

Email to WO API

Parse inbound mail into structured tickets with routing rules.

Parts & Helper AI

Parts queues plus AI links to the cheapest supplier listings.

Operations

Field delivery & dispatch

  • Drive: central attachments across tickets and clients
  • Team chat with work order context
  • Locations, sites, IVR fields, multi-site clients
  • Notifications for SLA, materials, and on-site events

Workforce

Tech directory

Documentation, compliance flags when something is wrong or expired, Tech Control governance.

Accounts

Client documentation

Contacts, billing history, work order history, and document storage per FM account.

Finance

Invoicing sub-system

  • Public, internal, and client-facing flows
  • Quoting tied to work orders with PDF output
  • Accounting reconciliation and variance tools

Admin

100+ modules & settings

Roles, workspace defaults, letterhead, list columns, quote access, trades, departments.

UPWeb Firewall

Secure login & edge protection

Employee access to Stratos FM is protected by UPWeb Firewall, an online protection system from UPWeb Services. The same layer protects Petani Lisa CRM, Rentals by EMC, SkerdiWaterSports, StarBalkans, DeKatalea25, and 130+ additional platforms.

  • Hardened authentication & sessions
  • Abuse & bot mitigation at the edge
  • Enterprise hosting practices

Automations that run operations for you

50+ workflows (and growing) for operations, tech support, and billing, without copy-paste between tools.

Automatic invoice from quote + work order data
Automatic RFS PDF from site details
Client emails: WO updates, quotes, invoices
Technician emails with assignment & site info
Email-to-ticket API routing & field mapping
SLA, on-site, and materials escalation
PM reminders linked to calendar
Document access by role
…and 50+ more for ops, tech & billing

150+ more features, modules & automations

Request the full FM CRM platform from UPWeb Services (Albania) or UPWeb International (worldwide).

Albania UPWeb Services · upwebservices.com Worldwide UPWeb International · upwebint.com

Stratos FM, built for Orsol BPO

Authorized users: sign in to your workspace.

Open workspace